Pet News & Resources

🏷️ 5% Savings Offer – Official Terms & Conditions

1. Who Is Eligible

Customers are eligible for the 5% savings only if they:

• Have completed a booking call with an AirPets Pet Travel Advisor; and
• Have received an updated, personalized estimate following that call.

This means:
✔ A free instant estimate via the form does not by itself qualify someone for the discount – they must complete the call and receive the custom estimate.

2. What Qualifies as a “Personalized Estimate”

A personalized estimate is defined as a tailored relocation quote delivered by a Pet Travel Advisor after reviewing the customer’s:

• Pet details (species, size, crate needs)
• Travel timeline
• Destination and routing needs

The estimate must be electronically delivered to the customer after the call. An email confirmation of a previously sent estimate will suffice.

3. Booking & Call Completion

To qualify:
📞 The customer must schedule and complete a consultation call with AirPets within 14 days of submitting their free estimate request.

📅 Calls must be completed – not just scheduled – for the offer to be valid.

4. Time Limit to Claim Savings

Once the personalized estimate is delivered:
⏳ The customer must confirm their relocation service and sign a travel agreement within 7 calendar days of receiving that estimate to lock in 5% off.

In addition, the non-refundable deposit must be paid within 3 business days of signing the travel agreement to claim the offer.

5. Offers Are Non-Transferable & Non-Combinable

📌 The 5% savings:

• Are non-transferable (only for the party who completed the estimate call)
• Cannot be combined with other discounts, promotions, referral credits, or partner offers

6. Offer Validity & Availability

✔ Offer is valid only for new relocation plans, not for changes to existing bookings or already confirmed moves.

✔ AirPets reserves the right to modify or discontinue offer terms at any time, without prior notice.

7. How Savings Are Applied

Once a customer qualifies:
💰 The 5% savings will be reflected in the final invoice total – not the instant estimate – and will be applied at the time the final payment is received.