Airpets employee Dakota

Team Spotlight: Dakota – Compassionate, Committed, and Always Client-Focused

Team Spotlight: Dakota – Compassionate, Committed, and Always Client-Focused

At AirPets International, we believe the heart of every successful pet relocation is a passionate team member behind the scenes making it happen. This month, we’re proud to highlight one of our most dedicated team members: Dakota, Pet Relocation Specialist. Her care, attention to detail, and strong client relationships continue to make a lasting impact on the families we serve.

Meet Dakota

Originally from Erie, Pennsylvania, Dakota joined the AirPets International family on August 23, 2021, starting her journey as a Pet Travel Consultant. Within just five months, her hard work and natural talent for customer care earned her a promotion to Pet Relocation Specialist, a title she has held proudly for the last four years.

In her current role, Dakota supports pet moves by working closely with clients, coordinating details, and offering thoughtful guidance every step of the way. As of July 23, 2025, she has contributed to 670 successful relocations, which is a remarkable reflection of her dedication and consistency.

What Drives Her

For Dakota, the most rewarding part of her job is receiving photos and updates from families once their pets have arrived safely. “That moment of joy when families are reunited… it never gets old,” she shares. Dakota’s commitment to excellence and compassion has made her a trusted partner to clients around the world.

One recent client, Adam and Kim, shared this heartfelt feedback:

“Everything went as smoothly as we could have possibly hoped for. Thank you! Dilly is happy and home safe with us. Delivery was easy and smooth. Can’t thank you and your team enough. Dilly was in the same shape as we left. Much better experience than when we flew over to The Netherlands with a different pet transport provider. This is why I keep recommending you to all of my colleagues. Thank you for making this so seamless, Dakota! It was an absolute pleasure working with you.”

Positive experiences like this continue to reinforce the level of care Dakota brings to each family and every pet.

Beyond the Job

Dakota’s heart for animals doesn’t stop at the office. At home, she’s a pet parent to Booger, a lovable Mini Poodle mix who keeps her on her toes, and Bunny, her sweet and curious cat who rules the house with quiet charm.

A fun fact about Dakota is that she comes from a big family. She has 11 siblings, and credits that upbringing with teaching her the importance of patience, teamwork, and adaptability — all of which shine through in her work every day.

When she’s not assisting with pet relocations or enjoying time with her pets, Dakota loves to think back on one of her favorite places she’s visited, Niagara Falls, New York. “It’s simply beautiful,” she says, and it’s no surprise that someone who helps families find comfort across borders would be drawn to a place that is both powerful and peaceful.

A Valued Member of the API Family

Dakota is a key part of the AirPets International team. Her professionalism, empathy, and steady presence continue to support our mission of reuniting families through safe and thoughtful pet relocation. We are truly grateful for her four years of service and look forward to what lies ahead in her journey with us.

Thank you, Dakota, for all that you do.

Employee Spotlight

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🏷️ 5% Savings Offer – Official Terms & Conditions

1. Who Is Eligible

Customers are eligible for the 5% savings only if they:

  • Have completed a booking call with an AirPets Pet Travel Advisor; and
  • Have received an updated, personalized estimate following that call.

This means:
✔ A free instant estimate via the form does not by itself qualify someone for the discount – they must complete the call and receive the custom estimate.


2. What Qualifies as a “Personalized Estimate”

A personalized estimate is defined as a tailored relocation quote delivered by a Pet Travel Advisor after reviewing the customer’s:

  • Pet details (species, size, crate needs)
  • Travel timeline
  • Destination and routing needs

The estimate must be electronically delivered to the customer after the call. An email confirmation of a previously sent estimate will suffice.


3. Booking & Call Completion

To qualify:
📞 The customer must schedule and complete a consultation call with AirPets within 14 days of submitting their free estimate request.

📅 Calls must be completed – not just scheduled – for the offer to be valid.


4. Time Limit to Claim Savings

Once the personalized estimate is delivered:
⏳ The customer must confirm their relocation service and sign a travel agreement within 7 calendar days of receiving that estimate to lock in 5% off.

In addition, the non-refundable deposit must be paid within 3 business days of signing the travel agreement to claim the offer.


5. Offers Are Non-Transferable & Non-Combinable

📌 The 5% savings:

  • Are non-transferable (only for the party who completed the estimate call)
  • Cannot be combined with other discounts, promotions, referral credits, or partner offers

6. Offer Validity & Availability

✔ Offer is valid only for new relocation plans, not for changes to existing bookings or already confirmed moves.

✔ AirPets reserves the right to modify or discontinue offer terms at any time, without prior notice.


7. How Savings Are Applied

Once a customer qualifies:
💰 The 5% savings will be reflected in the final invoice total – not the instant estimate – and will be applied at the time the final payment is received.

We would like to warn our clients about pet scams. If someone has reached out to you claiming to be from Airpets International or claiming to have partnered with Airpets International in regards to selling puppies, it is a scam. Airpets International does NOT sell animals. LEARN MORE