Airpets IPATA Conference

2019 Chicago IPATA Conference Recap

The IPATA Conference (International Pet and Animal Transportation Association) is always one of our favorite events of the year! The 2019 conference was held in Chicago, so we packed our bags and flew to the windy city. We had a great time strengthening relationships with our partners and colleagues around the world, including Heathrow ARC, Dogtainers Australia, Bliss Italy, PBS UK, and many other IPATA members. 

Airpets International Founder and Managing Director, Karoline Brewer, speaking as the committee chair for the Country Profiles Committee

Insightful Facts and Key Takeaways

  • A big topic of discussion was Brachycephalic Obstructive Airway Syndrome (BOAS). The breeds most likely to have BOAS are Pugs, French Bulldogs and English Bulldogs. Corrective surgery is often possible to improve their health.  
  • While The Puppy Smuggling Scandal was a very informative session, it was unfortunate to learn how dishonest people take advantage of pet lover’s emotions for profit. Fortunately, Claire Calder informed us of how we can identify and protect ourselves from such people.
  • In Planning for the Unexpected, Les Oaks gave us some wonderful ideas that will make great additions to our disaster preparedness plan. We also liked Bobby Ozuna’s idea about creating a video to help educate our clients on how we operate, in order to help them avoid being scammed.
  • During Emily Pieracci’s talk, we gained some valuable insight into how we can optimize our standards of procedure and our employee handbook. These new insights would help in further improving our already high measures of safety.

Other Highlights From Our Trip to the Windy City!

Aside from getting the chance to network with our fellow IPATA partners and gain valuable information from the different conference speakers, we also enjoyed a wonderful team dinner at Kiko’s Bosnian Restaurant. 

We dined with the Airpets UK team and our good friend Ross Hayes – the star of Animal Airport – the popular British reality show about the HARC Heathrow Animal Reception Center and the adventures of pet shipping into London.

Putting Your Pet’s Safety First

Overall, our time at the conference was a blast! The best part was learning about the ways we can improve our industry. To ensure that you and your pet have the safest travel experience possible, consider us when making your pet’s travel plans.

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🏷️ 5% Savings Offer – Official Terms & Conditions

1. Who Is Eligible

Customers are eligible for the 5% savings only if they:

  • Have completed a booking call with an AirPets Pet Travel Advisor; and
  • Have received an updated, personalized estimate following that call.

This means:
✔ A free instant estimate via the form does not by itself qualify someone for the discount – they must complete the call and receive the custom estimate.


2. What Qualifies as a “Personalized Estimate”

A personalized estimate is defined as a tailored relocation quote delivered by a Pet Travel Advisor after reviewing the customer’s:

  • Pet details (species, size, crate needs)
  • Travel timeline
  • Destination and routing needs

The estimate must be electronically delivered to the customer after the call. An email confirmation of a previously sent estimate will suffice.


3. Booking & Call Completion

To qualify:
📞 The customer must schedule and complete a consultation call with AirPets within 14 days of submitting their free estimate request.

📅 Calls must be completed – not just scheduled – for the offer to be valid.


4. Time Limit to Claim Savings

Once the personalized estimate is delivered:
⏳ The customer must confirm their relocation service and sign a travel agreement within 7 calendar days of receiving that estimate to lock in 5% off.

In addition, the non-refundable deposit must be paid within 3 business days of signing the travel agreement to claim the offer.


5. Offers Are Non-Transferable & Non-Combinable

📌 The 5% savings:

  • Are non-transferable (only for the party who completed the estimate call)
  • Cannot be combined with other discounts, promotions, referral credits, or partner offers

6. Offer Validity & Availability

✔ Offer is valid only for new relocation plans, not for changes to existing bookings or already confirmed moves.

✔ AirPets reserves the right to modify or discontinue offer terms at any time, without prior notice.


7. How Savings Are Applied

Once a customer qualifies:
💰 The 5% savings will be reflected in the final invoice total – not the instant estimate – and will be applied at the time the final payment is received.

We would like to warn our clients about pet scams. If someone has reached out to you claiming to be from Airpets International or claiming to have partnered with Airpets International in regards to selling puppies, it is a scam. Airpets International does NOT sell animals. LEARN MORE